The National Transport and Safety Authority (NTSA) in Kenya provides an online platform called TIMS (Transport Integrated Management System) for various services related to motor vehicles and driving licenses.
If you find yourself locked out of your NTSA TIMS account due to forgetting your password, don’t worry. In this guide, we will walk you through the process of resetting your NTSA TIMS account password.
Contents
Step 1: Visit the NTSA TIMS Account Portal
To initiate the password reset process, start by visiting the NTSA TIMS account portal. You can access it by clicking here.
Step 2: Click on the “Forgot Your Password” Link
On the NTSA TIMS account portal, locate the “Forgot your password” link positioned below the sign-in button. Click on it to proceed with resetting your password.
Step 3: Enter Your Username/ID Number
In this step, provide your username or ID number associated with your NTSA TIMS account. Since we are resetting the password for an individual (Kenyan citizen) in this guide, we will use the ID number as the username.
Once you have entered the required information, click on the submit button to proceed.
Step 4: NTSA TIMS Authentication Identity
At this stage, the NTSA TIMS portal verifies the authenticity of your identity to ensure you are the legitimate owner of the account.
You will see the last four digits of the mobile number associated with your account displayed on the screen. Confirm that it matches your mobile number. This is crucial for receiving the NTSA verification code via SMS.
Step 5: Obtain the Verification Code
To receive the verification code, click on the “Get verification code” button. The NTSA system will send an SMS containing the verification code to the mobile number linked to your account. You need this code to proceed with the password reset process.
Step 6: Enter the Verification Code
Once you receive the verification code via SMS, enter it in the provided verification information box on the NTSA TIMS portal. Ensure the code is entered correctly and then click on the submit button to proceed to the next step.
Step 7: Set a New NTSA Password
In this step, you will set a new password for your NTSA TIMS account. It is important to choose a password that is both strong and memorable, ensuring that it meets the required security criteria. Enter your new password in the designated field and click on the submit button to complete the password reset process.
Congratulations! You have successfully reset your NTSA TIMS account password. You should now see a final screen confirming the completion of the process.
Please note that it is important to safeguard your NTSA TIMS account credentials and keep them confidential to prevent unauthorized access to your personal information and misuse of the platform.
Remember, the NTSA TIMS account provides a convenient way to access various services related to motor vehicles and driving licenses. Ensure that you follow the necessary security measures to protect your account and use it responsibly.
Conclusion
In this article, we have provided a step-by-step guide on how to reset your NTSA TIMS account password. By following these instructions, you can regain access to your account and continue utilizing the online services provided by the National Transport and Safety Authority.
Always remember to keep your NTSA account credentials secure and avoid sharing them with others.