HFC Whizz is a mobile banking app that offers customers a variety of financial services at their fingertips. Whether you need to manage your account, deposit cash, transfer money, pay bills, or apply for a loan, HFC Whizz has got you covered.
The app is designed to provide world-class service and convenience to customers, all while ensuring their privacy and security.
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Managing Your Account
With HFC Whizz, you can manage your account with ease. You can view your statements securely on the app and verify your transactions using a one-time unique password and your log in ID.
The app allows you to view balances for multiple accounts and receive SMS alerts on transactions, enabling you to track your expenses and manage your monthly budgets. HFC Whizz even allows you to save your contacts, making it effortless to manage your payment details.
Depositing Cash and Saving
HFC Whizz enables customers to deposit cash conveniently from mobile money wallets into their HFC Whizz account.
The app also allows customers to set up savings accounts virtually, with the option to set a target and receive high returns on their savings.
Transfers
HFC Whizz provides customers with a range of transfer options. The app enables you to send money to mobile money wallets and provides SMS alerts with unique transaction references for budgeting and expense tracking.
The app also enables real-time gross settlement from your account into other bank accounts in Kenya.
HFC Whizz enables real-time Pesalink transactions that allow transfer of funds from your HFC Whizz account into any bank account or mobile number in the country.
Payments
HFC Whizz offers a range of payment options, enabling customers to facilitate utility payments at their convenience.
The app provides unique transaction references for tracking and planning, and customers can receive automated bill reminders with accurate amounts through SMS.
Customers can also pay mobile money merchants, paybill numbers, or at point of sale (POS) directly from their HFC Whizz app, receiving a unique transaction reference instantly that they can present to the biller in real-time for verification.
Finally, HFC Whizz enables customers to reload phone airtime for any mobile network in Kenya.
Loan Services
HFC Whizz enables customers to apply for instant loans, which are disbursed into their HFC Whizz account.
The app uses unique data-driven scoring algorithms to offer purpose-led lending, for instance, school fees loans.
This is done through information that the customer provides with consent, such as financial-related SMS. All products and pricing of services are approved by the Central Bank of Kenya (CBK).
Privacy and Permissions
When customers download HFC Whizz, the app will ask to scan some SMS information to verify their identity and creditworthiness.
HFC Whizz is regulated by the Central Bank of Kenya and abides by the Prudential Guidelines, Consumer Protection Act, and all other laws in Kenya that relate to banking services and customer privacy.
The app also abides by global data protection practices. Customers can view and/or download the privacy policy and terms and conditions here: https://www.hfgroup.co.ke/images/documents/HF-Whizz-TCs—19.6.2018-FINAL.pdf.
All pricing for products and services are displayed in the approved tariff guide, and HFC Whizz sends text messages and emails for each service, prominently displaying the features and costs.
Conclusion
In conclusion, HFC Whizz is a reliable and convenient mobile banking app that offers customers a range of financial services, all while ensuring their privacy and security.
Whether you need to manage your account, deposit cash, transfer money, pay bills, or apply for a loan, HFC Whizz has got you covered.
With its unique data-driven scoring algorithms, the app also offers purpose-led lending services, such as school fees loans. HFC Whizz is governed by the Prudential Guidelines, Consumer Protection Act, The Banking Act, Finance Act, and all other financial laws in Kenya, ensuring that all its services are legally compliant.
As a banking app under HFC Group, a publicly listed company regulated by the Central Bank of Kenya and the Capital Markets Authority (CMA), HFC Whizz offers both banking and non-collateral lending services to consumers.
To provide these services seamlessly, the app requires customer consent to access some information on their device, such as SMS history for credit assessment, budgeting, and tracking expenses, as well as call logs for fraud detection and protection.
With HFC Whizz, customers can access their account information, transfer money, pay bills, apply for loans, and more, all from their mobile device.
The app offers a user-friendly interface and ensures the privacy and security of its customers’ information. If you’re looking for a one-stop solution for all your banking needs, HFC Whizz is the app for you.